GOVERNANCE

Our approach to Quality Management Systems

Introduction

We focus on the continual evolution and improvement our team and our services to meet the needs of modern businesses and address modern business IT challenges.

We aim to deliver a high quality service to our customers. Having a policy in place that defines our aims and intentions, plus the processes and systems in place to deliver it, is key to our success in this area.

Today

We have a policy in place that governs our approach to QMS based on well-founded professional principles.

This policy is subject to quarterly review for continuous improvement and harmonisation with day-to-day service delivery.

Specific focus will be given to delivering high-quality IT support and professional services to our customers, especially as we operate on a mostly remote basis.

Future planning

Our aim is to be accredited to ISO9001 in 2024. This process begins with modifying our own policy in ways that align more closely to ISO9001 principles. Our first milestone is therefore to modify our own policy and process to be faithful to the ISO9001 standard before the end of 2023. The second milestone to be full certification as ISO9001 compliant during 2024.

Interested in working with us?

Contact our team today to learn more about our governance and growth plans